Author: Amelia Fernandez
Zappos.com has dramatically grown their sales and received great recognition from other business leaders because they place great emphasis on company culture and core values. Jon Wolske, the Cultural Evangelist for Zappos Insights will share with attendees these groundbreaking insights so that they can learn how to improve company culture, how to engage their employees and how to knock the socks of their customers.
Jon Wolske began his career with the Zappos Family in the Customer Loyalty team. After a year and a half of wowing customers, Jon moved into Zappos Insights. His first role with Insights was presenting to groups of visitors and leading a team of ‘Culture guides’ that host tours of the corporate offices. With a welcoming and knowledgeable attitude, Jon has helped the tours grow to an average of over 1200 visitors each month. Jon currently speaks to companies with a focus on culture and customer experience and why it is an important area of focus for business today. Jon has presented at meetings and conferences for companies from around the world, including Samsung Electronics, Eli Lilly, the Professional Beauty Association and the BAI Retail Delivery conference.
Come learn how to Zappos creates fun and a little weirdness all while being profitable at the 6th World Medical Tourism & Global Healthcare Congress this November in Las Vegas.